Generally, when you make an inquiry for a product, the supplier will also provide you with a shipping plan (including shipping methods, price, and shipping time)
. If you have your own forwarder, at this point, you can make a comparison.
For example, if you only have one item that it is not very big in size, you will most likely choose express delivery and air freight. In such cases, although you can get a discounted price on Ali, your supplier may be able to find an even cheaper alternative through third-party channels.
As a reminder, when working with a supplier for the first time, you should remain cautious even if they provide you with a cheap freight forwarder. There are too many goods that get held up in customs due to unprofessional freight forwarding, click here to learn more about the main shipping methods in China and their cost.
6. Considerations on Ali: On Alibaba, if the quality of the bulk goods you received is different from the sample sent by your supplier, you can ask for a refund in the trade assurance order.
But first, the buyer and the seller must negotiate about the matter. Should the negotiations fail, don't worry; Alibaba's customer service will intervene. Both parties should provide evidence including:
A. Sales contract
B. Both sides of the emails
C. Other information that can prove the supplier's dishonest behaviors
Therefore, it is necessary to remind you that when communicating with suppliers, it would be best to use Ali online chat, emails, etc., to keep records that can be used as evidence should a problem arise. Trivial matters, though, can just be discussed over the phone or through voice calls.
In addition, many buyers are concerned about Alibaba's safety. I'm telling you not to worry about Alibaba's overall environment. You just pay more attention to some problems and risks that remains.